Arman M Bandong

Arman M. Bandong JOB OBJECTIVE To obtain a position which would enable me to use my strong organizational skills, educational background, and ability to interact with people. WORK EXPERIENCE:  Homebased Customer Associate (March 2015 – present) -  American Lease (Project for New American Lease Agreement) We are taking calls and do pre evaluation of interested citizen to take over payment of pre foreclosure residential property all over united states. - We assist the customer to register on our program and starting there walkthrough process.  Homebased Customer Service Representative (July 2014 – March 2015) -  -  Energy Reduction (Astral Energy, North American Power and Independence Energy) Answering inbound calls regarding energy deregulation and explaining the main objective of the program to reduce the rate of their utility bill. Helping our customers to enroll with our suppliers in every state that we handle and to ensure their savings every month for a variable rate. Homebased Customer Service Representative (June 2010 – October 2011)  Innovative Glass Solutions (Auto Glass Replacement and Repair) Primary duties will involve using our computer system for product inquiry, product receiving and order processing, as well as performing various administrative duties as assigned. Answering phone calls of every customer that have related concern on auto glass replacement and repair. Setting up an appointment to dispatch our glass specialist out to fix their auto glass. Helping our customer to file a claim, verifying their coverage and handling paper works on their insurance carrier. Multi tasking, live chat, and sending email, booked jobs to all our affiliated auto glass shops all over U.S  Homebased Appointment Setter (February – June 2009) -  Black Box Technology Appointment Setting (Life Insurance: Well Life Insurance, American Progressive, Columbia Mutual)  Call Center Agent (Outbound / Inbound Customer Service Representative - June 2004 – 2009) -  One Global Contact Center, Ortigas Center Pasig City Played a key role in increasing retention as well as satisfaction rates. Handled client relationship management functions, which included promoting enduring relationships with a diverse clientele. Cultivated positive and enduring relationships with customers - EDUCATION Associate in Computer Science, 2004 Philippine College of Science and Technology Calasiao, Pangasinan Personal Background Age : 42 yrs. Old Date of Birth : March 7, 1975 Place of Birth : Cruz San Carlos City Pangasinan Father’s Name : Calixto Sarmiento Bandong Mother’s Name : Luciana Macaraeg Bandong Home Address : 53 Brgy. Cruz San Carlos City Pangasinan Email Address :-Contact Number :- Skype ID : arman.bandong1