Arlyne Zamudio
$10/hr
Customer Service/ Chat & Email Support/Quality Analyst
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 47 years old
- Location:
- Marikina City, Metro Manila, Philippines
- Experience:
- 13 years
Other
About
I have an extensive experience working as a Customer Service Representative through Chat, Email, and Phone and a Quality Analyst for more than 10 years. My experience and knowledge in Customer Service and Quality Analyst enable me to provide the highest level of support to customers with quality.
Throughout the years I have developed my skills in the following areas:
- Deliver quality customer happiness
- Handling customer complaints
- Email, chat, and call etiquette
- Google Documents
- Microsoft Excel
- Microsoft Word
- Article Submission for Confluence
- Agent Coaching
- Customer Service response auditing
Skills
Languages
