Arlie Tapang

Personal

I'm a college graduate with a Bachelor of Science in Secondary Education, majoring in Biological Science. I passed the Licensure Examination for Teachers last August 2021. I am officially a Licensed Professional Teacher. I am knowledgeable enough in using Microsoft Office because of the presentations that I had to do in teaching. Open to feedback; learning is a never-ending process. I am highly organized and efficient to become an effective individual and good at managing the professional relationship.

Skills

I have a high level of English communication skills. I am known for my high work rate, positive attitude, and efficiency in the areas in that I worked. I always make sure to reach my goal in every job. I am an efficient employee who can work in a fast-paced and challenging environment. I am more than willing to enhance my existing skills in career development. Lastly, I want to be involved in work where I can utilize my abilities that can efficiently contribute to the company's growth and success or the person I'll be working with. 

Customer Service

I decided to be in the customer service field last July 2020. Job roles include communicating with diverse customers through phone calls and meetings with clients as well. Experienced in doing calls - inbound or outbound calls; Collects data or information and sends emails. I used to handle escalation concerns and was able to support other teams. I can work as an individual or as part of a team. I am a fast learner, driven to work and complete tasks that I have to do.

Freelance | Virtual Assistant

Job roles that I experienced as a virtual assistant include:

• Full-time and part-time virtual receptionist;

• Handles multiple clients' schedules, and platform responses and does appointment setting as well;

• Scraping contacts and does lead generation;

• Making sure of client satisfaction;

• Does inbound and outbound calls, sending emails and text blasts.