As a dedicated Lead Sales Manager and Customer Service Representative with over five years of experience, I have honed my skills in guiding customers towards optimal purchasing decisions with determination, positivity, and diligence. My professional journey includes a successful tenure at EasyHomeownership.net, where I adeptly engaged customers in credit repair programs and seamlessly transitioned them to the services of Lexington Law Firm.
My energetic, affable, and outgoing nature served me well as the Lead Sales Manager at LMPK Properties. Currently, I am excited about a new project focused on providing customer-centric solutions, reflecting my commitment to continuous growth and diversification.
I am renowned for my persuasive abilities, particularly in challenging telephonic interactions, demonstrating my expertise in customer engagement. My diligent work ethic is marked by relentless determination and an innate drive to go the extra mile. I thrive in collaborative, team-oriented settings while also excelling independently. My exceptional communication skills and refined telephone etiquette enable me to establish meaningful customer connections. Reliability is a hallmark of my professional character, underscored by a positive outlook and a quick grasp of new concepts.
Additionally, I bring a comprehensive background in the pet care industry, where I proficiently managed customer complaints, processed payments, tracked grooming activities, and facilitated refunds through Cyber Source. This diverse experience has further refined my ability to deliver exceptional customer service across various domains.