Arlene Macoy

Arlene L. Macoy TEL.:- Cell no- B27 L37 Phase 3A Extension, Palmera Springs Subdivision Camarin, Caloocan City - EDUCATIONAL BACKGROUND 1999 - 2003National College of Business in Arts, Cubao Bachelor in Science in Business and Administration major in Hotel and Restaurant Management 1995 – 1999Marikina High School, Sta. Elena Annex WORK EXPERIENCE February 2008 - July 2008 Company:APAC Position:Customer Service Representative Job Description:Inbound August 2006 – January 2008 Company:ICT Marketing Services Inc. Position:Customer Service Representative Job Description:Outbound October 2004 – March 2005 Company:Arctic Fox Logistics Services Corporation Position: Secretary Job Description: Performing the task of a secretary, responsible for all the files coming in and out of the company, marketing for future clients. February 2004 – July 2004 Company:Digitel Mobile Philippines, Inc. Performance Service Training Network Inc. / Ortigas Position: Customer Care Specialists Job Description: Responsible in providing customer service, did cashiering task and inventory November 2002 – February 2003 Company: EDSA Shangri-la Hotel, Philippines Position: Food Attendant, receptionist Job Description: did housekeeping, served guests, did minor worked in the office October 2000 - January 2001 Company:Ihaw-ihaw, kalde-kaldero, kawa-kawali at Aawitan kayo Restaurant (The Home of Singing Cooks & Waiters) Position: Food Attendant Job Description: customer service, taking order, serving customer SEMINARS/ TRAININGS ATTENDED November 2003Training Workshop on Basic F & b Service Skill October 2001Beer Processing Seminar, San Miguel Corporation September 2001Seminar Safety in Security September 2001 Seminar on Customer Excellency, Camelot Hotel PERSONAL DATA Civil StatusMarriedSexFemale BirthdayJune 12, 1982Age38 Weight58 Kg.Height 5’7’’ SSS-TIN- REFERENCES.Available upon request.