Arjhon Ramos

I'm a customer service specialist with over three years of experience in handling multi-channel support, including email and voice. I started my career in a high-volume environment, where I consistently handled up to 250 customer inquiries per day while maintaining high customer satisfaction scores. Over time, I was upskilled to take on more complex cases and became trusted with account updates, troubleshooting issues, and refund processing.

What I enjoy most about my work is being able to solve problems and make things easier for people. I take pride in my attention to detail, especially when it comes to maintaining accurate records and following up on customer concerns. I’m now looking for a new opportunity where I can continue to grow, contribute to a strong team, and deliver great service.