Arinade Ademiluyi

Arinade Ademiluyi

$6/hr
i am an administrative manager and human resource officer and also customer care executive agent
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
39 years old
Location:
Istanbul, Istanbul, Turkey
Experience:
8 years
- ADEMILUYI, ARINADE OYINADE OBJECTIVE KEY SKILLS EXPERIENCE I am an enthusiastic and highly motivated individual with a passion to deliver quality service, value in a reputable dynamic and result oriented organization. I am a hardworking and flexible team player with excellent negotiating, analytical, problem solving, interpersonal and communications skills. I seek to work as part of your team to achieve organizational goals, while bringing creative, innovative, enthusiastic and forward-thinking leadership. ● Customer Relationship Management ● Customer Service Business Management ● Employee Counseling |Client Cultivation Business Negotiation| ● Client Retention/Management |Communications Staff Selection and Recruitment/Administration. DATA NETWORK INFRASTRUCTURE LIMITED ADMINISTRATIVE/HUMAN RESOURCE OFFICER 2015 Till Date ▪ ▪ Recruitment of new staffs which includes developing job description and checking application forms, short listing, interviewing and selecting candidates May design and/or review systems and procedures to accommodate new or additional work or to provide improved efficiency. ● Prepares and distributes agendas, minutes, and follows-up as required for specific ● committees and project meetings. ● Manages the Director's and Building Systems Coordinator’s calendar and provides administrative support to both as needed. ● Provides reception services and responds to calls or redirects inquiries either in person or by redirects inquiries either in person or by appropriate person ● Administers safe work agreements. ● Monthly Salary and Pensions Remuneration for all staffs. ● Oversees the operation of office accounts, and plans and monitors expenditures; as appropriate, develops and/or coordinates budgets for the office and associated accounts. ● Performs miscellaneous job-related duties as assigned. MOLAMAK SECURITIES LIMITED HUMAN RESOURCE OFFICER 2013 -2014 ▪ I worked closely with other departments and managers to understand and implement policies and procedures in the company ▪ Administer payroll and maintain employee records and data information ▪ Plan and organize trainings which also includes induction of new staffs ▪ Developing and implementing policies on issues such as work ethics performance management disciplinary procedures and absence management. EMERGING MARKETS TELECOMMUNICATIONS LTD CUSTOMER CARE EXECUTIVE OFFICER - ▪ Assisted upgrade for client software ▪ Worked as a team member to record daily reports on customer’s software applications ▪ Trouble shoot customer data application ▪ Data center management ▪ Educate prepaid subscribers on new and existing products and services of their network provider ▪ Provide prepaid and postpaid data bundles blackberry subscribers ▪ Responsible for picking inbound and outbound calls from customers and resolving their issues MBK PHOTOGRAPHY LIMITED MAY 2005-JANUARY 2006 EDUCATION PERSONAL ASSISTANT PARTIME JOB ▪ Responsible for taking incoming calls and delivering feedbacks to the manager ▪ Responsible for setting appointments with clients responsible for negotiating deals with the clients and arriving at events on time with the team BABCOCK UNIVERSITY, NIGERIA BSc Public Administration (2.1) honors- Page 2 PERSONAL HIGHLIGHTS REFERENCES Page 3 ▪ Excellent people, communication and interpersonal skills ▪ Human resource generalist affairs ▪ Multitasking skills and ability to meet deadlines under pressure ▪ Good analytical and planning skills ▪ Computer and Mathematical Skills Available on request
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