Ariba Shakil

ARIBA SHAKIL Engineer, Master of Project Management CONTACT LinkedIn: http://linkedin.com/in/ariba-shakil Location: Karachi, Pakistan SUMMARY LANGUAGES Results-driven Operations and Project Management professional with 5+ years of experience in education leadership, student engagement, and cross-functional program delivery. Skilled in compliance, faculty on-boarding, veteran outreach campaigns, and student retention strategies. Holds a Master’s in Project Management with proven ability to lead teams, implement inclusive practices, and align initiatives with organizational and academic goals. Adept at using CRM platforms, project planning tools, and data-driven insights to optimize processes and enhance organizational efficiency. Recognized for executing scalable solutions, managing stakeholder engagement, and delivering projects that exceed expectations. English Professional Urdu Native Hindi Professional Turkish Elementary EXPERIENCE Operations Manager Global Tech College 05/2024 - Present CORE COMPETENCIES • Event Planning & Execution • Strategic Operations Management • Project Life-cycle Management • Budgeting & Cost Control • Vendor & Stakeholder & Management • Team Leadership & Training • CRM & Ticketing Systems Management • Compliance & Risk Management • Data Analysis & Reporting • Process Improvement & Optimization • Cross-functional Collaboration • Marketing Campaign Management • Communication & Public Relations • Regulatory Compliance & Audits • On-site & Remote Event Coordination • Creative Problem Solving • Innovative Thinking • Visual Communication • Content Creation & Strategy • Storytelling • Design Thinking • Multimedia Production • Presentation Design & Delivery Karachi (Remote) Educational institution headquartered in Toledo, Ohio, United States of America • Manage CRM systems, troubleshoot issues, and generate actionable reports to support internal operations and data-driven decision-making. • Oversee third-party platforms, ensuring ongoing compliance, functionality, performance consistency and student retention initiatives. • Implement and manage the internal ticketing system, handle escalations, and coordinate with developers for timely system maintenance and updates. • Manage daily outreach campaigns to U.S. veterans, offering diploma and associate degree programs to shape career pathways. • Source, negotiate, and procure candidate databases to support daily outreach to contribute to College's successful growth. • Handle internal and external communications, ensuring professional, timely, and effective correspondence across all channels. • Generate compliance and performance data reports to support audits, strategic planning, and operational reviews. • Develop and implement strategic student retention initiatives to improve engagement and maintain enrollment levels. • Manage the employee onboarding process, including the creation of digital portals on the Patriot platform for new hires. • Lead the end-to-end process of institutional recertification with state and national regulatory bodies, ensuring full compliance. • Collaborate with developers to oversee website development, ensure timely updates, and maintain functionality and user experience. • Track and complete audit-related tasks, ensuring organizational compliance with assigned regulatory and internal responsibilities. • Plan, manage, and monitor multiple projects, ensuring alignment with deadlines, budgets, and stakeholder expectations. • Track project progress and milestones, ensuring deliverables are met efficiently and in accordance with organizational goals. • Coordinate and support the preparation and timely submission of employee tax filings in compliance with local labor regulations. Assistant Product Manager HBL, Head Office 05/2021 - 07/2022 Leading financial institution in Pakistan Karachi (On Site) • Led, trained, and managed a team of 25 migration ambassadors across Pakistan to enhance revenue through self-service channels and promote paperless banking. • Planned and executed official events for the Pakistan Air Force, ensuring seamless coordination and high-level stakeholder engagement. • Managed end-to-end strategic campaigns, including MIS development, ROI analysis, pre- and post-campaign evaluations, and performance tracking. • Developed and implemented operational efficiency strategies through mechanical rationalization and resource optimization. • Reviewed engineering drawings for machine placement and rationalization to support infrastructure planning. • Monitored product performance and implemented changes based on customer requirements and feedback. • Directed product development and deployment for ATM, CDM, and CDK, including site surveys, analysis, and vendor coordination. • Analyzed and visualized operational data to identify trends, support decision-making, and drive improvements. • Created comprehensive documentation including business requirement documents, wire frames, financial and campaign memos. • Identified risks and managed project planning, scope definition, and scheduling across multiple initiatives. • Ensured all projects were delivered on time, within budget, and in accordance with quality standards. • Managed multiple concurrent projects while maintaining strong stakeholder communication and operational alignment. SOFTWARES • • • • • • • • • • • • • • • Microsoft Office Power BI ZOHO CRM ZOHO Desk Moodle Diamond Cvent Eventbrite Microsoft Project JIRA Primavera P6 AutoCad Canva Patriot Google Analytics EXPERIENCE Work-Study Participant 05/2019 - 09/2019 ClimateLaunchpad’19 Karachi (On Site) International competition for green business ideas • Conceptualized and developed a green business model focused on recycling using waste aggregates and vegetation. • Conducted comprehensive market, financial, qualitative, and quantitative analyses to validate business feasibility. • Created and presented a detailed sustainability and scalability report as part of a national competition, earning finalist recognition at the national level. • Operated independently as an entrepreneur for two years, managing all aspects of business planning, execution, and growth strategy. Career Break Master's Degree & Community Service 07/2022 - 04/2024 Karachi Independent work for professional development • Completed a Master’s degree in Project Management, focusing on academic research, collaborative projects, and enhancing analytical and communication skills. • Gained hands-on experience in stakeholder coordination, project planning, and data analysis through involvement in community-driven development initiatives. • Contributed to educational and grassroots projects as a Planning and Development Associate with The Citizens Foundation, Karachi. • Maintained industry engagement during the academic period through freelance work, professional networking, and participation in sector-related events. Creative Writer and Project Coordinator Freelance Experience 01/2018 - 01/2023 Karachi Independent work in writing and project coordination • Planned, managed, and tracked multiple projects, ensuring timely delivery and alignment with project goals. • Developed and maintained project schedules, monitored milestones, and reported on progress to stakeholders. • Created original written content including screenplays, e-books, articles, and radio scripts for diverse audiences. • Designed and deployed survey forms using Zoho for data collection and feedback analysis. • Executed paid advertising campaigns and analyzed performance metrics to optimize reach and engagement. EDUCATION Master of Project Management Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST) (CGPA: 3.75) Bachelor of Civil Engineering NED University of Engineering and Technology (CGPA: 3.12) REFERENCES Will be given upon request. 2021 - 2023 Karachi 2014 - 2017 Karachi