Ariba Shakil

I am a results-driven Operations & Project Management professional with over 5 years of diverse experience across education, finance, and nonprofit sectors. With a Master’s in Project Management and a background in Engineering, I bring a unique blend of technical expertise, operational leadership, and creative problem-solving.

Currently serving as Operations Manager at Global Tech College (USA), I specialize in managing CRM systems, compliance reporting, student retention initiatives, and end-to-end operational workflows.

I am passionate about driving efficiency, enhancing stakeholder engagement, and implementing scalable solutions that deliver measurable results. My work has been recognized with performance-based increments and opportunities to lead high-impact initiatives.

• Operations Management: Strategic planning, process optimization, compliance & audits, cross-functional coordination
• Project Management: Project lifecycle management, budgeting & cost control, scheduling, stakeholder management
• Event & Campaign Management: End-to-end planning, vendor coordination, outreach campaigns, performance tracking
• Data & Systems Expertise: CRM (Zoho), third-party platforms (SMS Magic, Patriot etc), ticketing systems, Microsoft Project, JIRA, Primavera P6, MS Office.
• Analytical & Reporting: Data analysis, performance metrics, reporting for audits & strategic decision-making
• Leadership & Communication: Team training, internal/external communications, client & vendor engagement
• Creative Skills: Content creation, visual communication, presentation design, storytelling, multimedia production