Ariane Madison

Hello, My name is Ariane. I have been working in 2009 and worked remotely since 2014.. I am an engaging Client Facing Freelancer with a total of 14 years of experience in working with US and EU CLIENTS, a fast-paced environment including corporate banking (loans and mortgage industry), accountancy, marketing, social media, etc. Skilled at transforming customer and client feedback into actionable insights that drive revenue, increase customer loyalty and returns of investments, and to improve processes. Energetic, with 13 years of experience resolving complex inquiries and processes. Passionate about building strong professional relationships across the board, driving brand loyalty, and increasing engagement. Quality-driven Senior Manager with 6 years of experience delivering high quality business insights to drive growth, improve productivity and gain market share. Detail-oriented Manager with 9 years of experience improving processes. Specializes in client and business retentions, business processes, process improvement, statistics and customer satisfaction, sales, marketing and VIRTUAL ASSISTANCE. Organized Team Leader/operations manager with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. I am also a trainer and a mentor in terms of communication, customer and client handling, customer service, finances, business processes and other operations required within the organization. Also a part of the recruitment team and has skills in interviewing and onboarding, gauging applicants’ personalities/skills and creating engagements and conversations are some of my strengths. Business leader with proven ability to develop and implement business management goals and also implement processes. Creates business strategies, allocates resources, finds ways to increase productivity and assesses employee performance. Liaises with partners and suppliers. Project manager in the span of 9 years working directly with US CEOs. Marketing Content specialist that is 100% skilled in assisting the marketing team and the marketing head to create meaningful responses to comments and messages that increases engagement. Extremely knowledgeable in handling different kinds of contracts, federal laws, calendar and meetings management, spreadsheets, marketing tools etc. Marketing, Accountancy, Phone Calls. Business Development and Business Improvement, Spreadsheets.