Areeba Rahman

AREEBA RAHMAN Mobile: - | Email:-| LinkedIn: https://www.linkedin.com/in/areeba-rahman-3b779575/ KEY SKILLS Operational Process Improvement | Project Management| Stakeholder Engagement| Communication and Presentation PROFESSIONAL EXPERIENCE Specialist, Digital Transformation May 2023 to Present Aga Khan University and Hospitals, Karachi • Led healthcare transformation initiatives, optimizing workflows and systems to enhance patient care and operational efficiency • Managed end-to-end project lifecycles, from initiation to closure, ensuring alignment with project goals. • Developed and maintained project documentation, including timelines, resource allocation, risks and dependencies • Conducted needs assessments and gap analyses to drive digitalization, automation, and evidence-based improvements • Developed and monitored KPIs to measure project impact and drive continuous improvement • Collaborated with stakeholders across doctors, nurses IT, and administration to implement strategic digital solutions • Facilitated regular team meetings and progress reviews, ensuring alignment with project milestones and addressing roadblocks. • Led change management initiatives to ensure smooth adoption of digital tools and best practices Senior Program Manager, Healthcare and Early Childhood Intervention January 2023 to April 2023 Karachi Down Syndrome Program • Managed end-to-end operations for behavior therapy, pediatrics, developmental, speech, physical, and occupational therapy clinics, serving 300+ individuals with Down syndrome • Spearheaded the implementation of efficient healthcare escalation matrix, clinic policies and digital database solutions to streamline operational processes • Expanded access to affordable screenings, diagnostics, and treatments for 1,700+ individuals with Down syndrome • Organised health promotion webinars and workshops for caregivers and measured their impact • Led capacity-building and awareness programs for healthcare providers to promote best practices • Led collaborations with healthcare professionals and organisations for internal and external capacity building of service providers Senior Program Manager, Family Support and Awareness October 2020 to December 2022 Karachi Down Syndrome Program • Led the design and implementation and monitoring of mental and emotional wellbeing programs for 1600+ parents and caregivers • Commissioned research to evaluate the effectiveness of peer counselling on maternal mental health • Offered one-on-one guidance counselling sessions to parents and caregivers • Launched a peer counselling program in collaboration with IRD, Pakistan • Identified and maintained partnerships with local and international organisations to deliver services to the Down syndrome population • Spearheaded the strategy and execution of on ground and digital marketing and communication plans for beneficiaries, corporate sponsors, donors, internal stakeholders and mass public • Led the design, implementation and monitoring of digital communication strategy for events and awareness campaigns Program Manager, Family Support Karachi Down Syndrome Program August 2019 to September 2020 • • • Offered one-on-one guidance counselling to 220+ new parents and caregivers of individuals with Down syndrome Designed and initiated comprehensive psychological, emotional and social support services for parents and caregivers of individuals with Down syndrome Identified community partners offering relevant support services to develop a repository for parents' and caregivers' referrals Program Manager, Awareness November 2018 to July 2019 Karachi Down Syndrome Program • Increased registration database with 200+ individuals with Down syndrome through community outreach efforts • Created a data repository of 100+ organisations for referrals • Led the design and execution of public awareness and community engagement campaigns • Delivered awareness sessions on Down syndrome to 500+ individuals • Oversaw digital communication and visibility • Spearheaded marketing and communication material for beneficiaries, corporate sponsors, donors and mass public Program Manager, Education June 2017 to November 2018 Karachi Down Syndrome Program • Initiated and maintained partnerships with 15 schools to promote inclusive education • Organised teacher training sessions for 30+ faculty members of partner schools • Assisted teachers in developing Individualised Education Plans (IEPs) for 20+ children with Down syndrome • Administered a preschool program for children with Down syndrome • Developed and executed an inter-school competition with 100+ participants to highlight the importance of inclusion of individuals with Down syndrome in society RESEARCH EXPERIENCE Volunteer Research Assistant April 2022 to September 2022 Institute of Global Health and Development, Aga Khan University, Karachi • Contributed to research on climate change and mental health, community-based interventions to mitigate climate crises. • Contributed to research paper on the role of biofortified wheat consumption in reducing maternal and child nutritional deficiencies. Published research paper in PLOS Global Public Health Journal 5(2): https://doi.org/10.1371/journal. pgph- EDUCATION BS Social Sciences and Liberal Arts Major: Psychology Institute of Business Administration (IBA), Karachi, Pakistan Class of 2017 COURSES, CERTIFICATIONS AND TRAININGS Business Process Management in Healthcare Organizations Rutgers University, online via Coursera Driving Operational Performance University of Pennsylvania Foundations of Project Management Professional Development Course by Google via Coursera A1 Diploma in French Language, Diplôme d'études en langue française (DELF) December 2024 February 2024 December 2023 June 2015