Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
• Process all incoming applications for new business as well as renewals.
• Leverage multi-line phone system and assist clients with billing, claims and general questions.
• Implement office procedures, creating streamlined processes.
• Act as point person for remote office equipment setup, computer technology and end-user training and support.
• Conduct performance reviews for staff employees.
• Create reports and spreadsheets to track customer retention and active files.
• Optimize office policies, meeting internal needs while upholding organizational standards.
• Provide administrative support to ensure efficient operation of office.
• Data Entry including compiling and verifying accuracy.