Aprille T. Garcia

APRILLE T. GARCIA PERSONAL PROFILE I’ve been in this profession for almost nine years working with big and home-based companies . I can say that I can do my job with passion and hardwork . SKILLS and TOOLS HANDLED Email, Chat and Social Media Support Customer Service Management Strong Communication Skills Data Entry and Research Freshbooks, Paypal, Mint&Temple, Shopify, Fresdesk/Helpdesk, Instant E Store, Zopim, Lucky Orange, Zoho, Zopim/Zendesk, Slack, Hubspot, Ring Central, Skype, Google Drive CONTACT ADDRESS:Area 3 Block 8 Labus, Fatima, Gen. Santos City, Philippines EMAIL:-SKYPE: Aprille Garcia CONTACT NO. : - EDUCATIONAL ATTAINMENT BS Biology ( Under graduate ) Notre Dame of Dadiangas University BS Nursing ( UNder graduate ) Brokenshire College Socsksargen CHARACTER REFERENCES Rachel Joy Espa (Former Supervisor- Stanlyn Anne Ragudos (Team Member- Barvilyn Aguadera Lagnason (Colleague- WORK EXPERIENCE CONCENTRIX, SYNNEX CORPORATION COMPANY Damosa IT Park, JP Laurel Avenue, Davao City 8000 Comcast Netgear Router Support ( North America Region ) August 2010 - July 2011 Netgear Technical Support ( UK & Australia Region ) July 2011 – November 2012 • Supportrix Support ( North America Region ) Pitching and Technical Support December 2012 – May 2013 Teleperformance Comcast SIK Technical Support Agent May 20, 2013 – October 20 , 2013 Awesome OS – Offsourcing 238 Araullo St. cor. Jacinto Extesion Davao City 8000 JustFab December 2013 to January 2014 Triple blended team ( promoted ) January to July 2014 Synergist Corporate Solutions Sapphire St. Rogan Subdivision Mabuhay Road General Santos City October 27, 2014 up to August 16, 2019