April Rose Cristobal

With over 13 years of experience in administrative roles and the BPO industry, I bring a strong background in billing, tech support, sales, mortgage associate tasks, client and candidate care, and quality analysis. My work as a Product Ready Trainer and Quality Analyst sharpened my ability to manage operations, support teams, and maintain high standards. In addition, I have freelance experience in e-commerce support and email/chat assistance, which has strengthened my adaptability and customer service skills. I am confident that my experience and dedication make me a strong fit for this role.