Over the past six years, I have garnered significant experience in property management, encompassing a comprehensive range of responsibilities related to property upkeep. This includes engaging with guests and meticulously overseeing the intricate details crucial for maintaining properties in optimal condition. My experience spans both the front-end and back-end aspects of property management.
I have acquired proficiency in utilizing various tools such as Guesty, Breezeway, Rentals United, and other Property Management Systems (PMS). These tools have not only enhanced my technological aptitude for streamlining operations but have also underscored the importance of adaptability in contemporary property management practices.
I take pride in my ability to tackle challenges as a problem solver. This skill has proven particularly valuable when resolving claims and review disputes across diverse platforms, including Airbnb Support, Booking.com, Vrbo, and others.
Furthermore, I am well-versed in coordinating cleaning and maintenance schedules. Applications like Breezeway, Guesty Tasks, and TurnoverBnB have been instrumental in efficiently managing this aspect of property care.
In addition to my technical competencies, my expertise extends to OTA (Online Travel Agency) management, having successfully collaborated with platforms such as VRBO, Airbnb, Booking.com, Expedia, and others. This ensures not only my familiarity with the industry landscape but also my ability to adeptly cultivate and maintain client relationships, ensuring their unique needs are consistently met.