April Joy Perez

April Joy C. Perez 649 C Protacio Street Pasay City-- PERSONAL BACKGROUND Birth date : December 28, 1989 Birth place : Makati Age : 27 Civil Status : Single Religion : Born Again Christian EDUCATIONAL BACKGROUND: 2007 - 2011 Adamson University BS in Financial Management Ermita, Manila 2006 - 2007 Jose Rizal University BS in Hotel and Restaurant Management Kalentong, Mandaluyong City 2002 – 2006 Arellano University, Jose Abad Santos High School Taft Avenue, Pasay City WORK EXPERIENCE April 2010 – June 2010 Toyota Makati, Inc. • Insurance Sales Assistant (Reliever) • Handled renewal and damages for insurance policies July 2011 – January 2013 West Contact Services, Inc. • Technical Support Representative • Handled billing and technical concerns including sales for COMCAST account April 2013 – September 2013 Stream Global Services • Technical Support Representative • Handled technical concerns for INTUIT account April 2014 – September 2014 Telus International Philippines • Technical Support Representative • Handled technical concerns for ADSL and Optik TV October 2014 - May 2015 Sitel Philippines • Technical and Sales Support Representative • Handled technical concerns for HP printers including upselling CHARACTER REFERENCES Clarisse Lagpitanghat Marketing Assistant Standard Insurance- Marianne Basina Bank Manager Metrobank- Joyce Anne Concepcion Architect-