April Dawn Uyanguren

APRIL DAWN R. UYANGUREN EXPERIENCE May 2010–November 2010 Content Writer • Diana Acheson • OBJECTIVE To enhance and expand my knowledge and know-how in the field of online freelancing. To utilize my knowledge, skills and experience that will benefit mutual growth and success. Writes content and articles with various topics and handles SEO jobs for an Australian website manager who handles various sites. January 2011–March 2012 Customer Service Representative • RCBC Savings Bank, Philippines • Addresses client’s after-sales inquiries such as their monthly loan amortization and loan account status. April 2012–December 2015 Credit Specialist • RCBC Savings Bank, Philippines Davao City, Philippines - • January 2016–December 2016 Marketing Specialist • RCBC Savings Bank, Philippines • - Evaluates and pre-screens loan applications received by the unit and ensures compliances of basic required KYC prior to encoding the same in the bank’s loan system. Processes approved loan applications and ensures completeness of necessary documents prior to booking of the loan account. EXPERIENCE January 2017–October 2018 Account Officer • RCBC Savings Bank, Philippines • Generates the requisite volume of consumer loans for the team overall quota. Prepares packages and recommendations that conforms with the lending guidelines and credit criteria. January 2016–January 2018 Freelance Bookkeeper and Financial Analyst • Recording transactions in Xero (invoices and bills) • Bank Reconciliations • Monitoring past due invoices, applying collections and credit notes • Generate reports for clients November 2018-Present (Project-based) Freelance Transcriptionist/ Proofreader • Proofreads transcribed audios and ensures accuracy • Transcribe audios February 2019-Present Support Administrator • Pre-evaluates prospect properties based on standards • Prepares floorplan of prospect properties using MS Visio • Prepares documentation for clients • Manages file system • General administrative tasks EDUCATION University of Mindanao, Davao City, Philippines • Graduated with a degree of Bachelor of Science in Business Administration major in Management Accounting last October 2010. ACHIEVEMENT • Passed the Civil Service Eligibility Exams on October 2010.