April Barnum

April Barnum Lafayette, CO 80026 |--| https://www.linkedin.com/in/april-barnum-pmp/ Summary PMO Manager • Principal Program Manager • Solutions Consultant ●​ Influential and transformative program/project management leader with fifteen years of experience leading and building exceptional project management functions and setting up three PMO offices. ●​ Plan, execute, and manage multiple, complex projects simultaneously, ensuring they are completed on time, within scope, and within budget. ●​ Strong ability to build relationships and collaborate effectively across all organizational levels, managing and influencing through persuasion, negotiation, and consensus-building. Areas of Expertise Skills: Stakeholder Management, Process Improvement, Project Management, Program Management, PMO Development, Data Analysis, Risk Assessment, B2B SaaS, Resource Planning, Data Analytics, Agile Methodology, PMP certified, Product Management, CSPO and CSM certified, Pragmatic Marketing Certified, B2B SaaS, Backlog Management, QA Testing, Roadmap Planning, Resource Planning, and Cross-Functional Leadership Tools: Asana, Atlassian, Basecamp, Trello, Jira, MS Project, Clickup, Confluence, Trello, SharePoint, Smartsheets, Salesforce, Oracle HCM, SAP, and OneTrust. Professional Experience Solutions Consultant [Product + Project Management] Primary Talent Partners for Adobe (1/2024-8/2024) Guided legal teams in product and project solutions to increase the speed and accuracy of the Office of the General Council team at Adobe. Tools used: Adobe Workfront, Jira, OneTrust, MetricStream, and OnIt. ●​ Guided the vendor evaluation process for software solutions to improve team efficiency. Introduced processes that saved the team an average of 10 hours a week. ●​ Led user acceptance testing for a conflict of interest platform ensuring testing resulted in zero medium to high bugs remaining for go-live for a seamless go-live for all employees at Adobe. ●​ Collaborated with executives and planned for the reporting needs of AI experiments across Adobe audiences to optimize data analysis and decision-making processes and to give leadership visibility on AI experiments throughout Adobe. ●​ Promoted and trained others for user acceptance testing of OneTrust Platform for compliance related workflows. Promotion resulted in 100% compliance from employees. Principal Program Manager Expel (1/2023-1/2024) Hired to drive strategic programs within the product management organization for major initiatives including a complete revamp of pricing and packaging for the organization. Tools used: Clickup, Jira, Salesforce, ZoomInfo, and Marketo. ●​ Drove alignment, resolved conflicts and concerns, and facilitated cross-team collaboration for a highly, company-wide, impactful Pricing and Packaging change. Influenced internal executives to adopt the Pricing and Packaging change. ●​ Owned and directed the documentation strategy and team for product documentation across the organization that resulted in coverage of all product features for both internal and external audiences. ●​ Developed a strategy for planning new product initiatives from inception to release with repeatable processes and templates that reduced cycle time for new product initiatives by 25%. ●​ Conducted needs analysis for a scaling communications strategy across the product organization and to external customers. Product Management and Project Management (9/2022-1/2023) Tential Solutions (Contract for PwC) Hired as a contractor to oversee day-to-day operations of systems and services with PwC Partner Affairs. ●​ Oversaw day-to-day operations and delivery of technology services at PwC Partner Affairs, including user acceptance testing and production support with Oracle HCM. Senior Product Manager Marketron (9/2021-5/2022) Hired as a Senior Product Manager to define the product vision for a brand-new product offering in the marketing space for sales professionals streamlining customer, proposal, and order management processes.Tools used: Jira, Figma, and MS Office. ●​ Defined the roadmap, strategy, backlog and led development teams towards the creation of an impactful sales growth platform to empower customer sales teams’ success and increase media companies’ top-line revenue through the power of dynamic pricing. ●​ Developed release notes and worked with marketing to develop customer facing materials. Improved documentation for customers resulted in 20% less technical support tickets due to user knowledge. ●​ Increased top line revenue for customers implementing REV tool with dynamic pricing features resulting in an immediate 5% average top-line revenue improvement. PMO Manager Pivotal/VMware (05/2019 – 9/2021) Hired originally at Pivotal to create a best-in-class Project Management Office within the support organization and to lead a team of of project managers to the successful execution of various projects aimed at enhancing support services, improving velocity of solutions to issues, and improving customer satisfaction. ●​ Implemented methodologies and tools for proactive support programs, identifying patterns of product issues and fixing highest-priority issues based on customer impact, developing employee skills matrices, and creating collaboration platforms that increased the support team’s customer satisfaction ratings by 35% and improved the ability of the support organization to prioritize on most critical, customer impacting issues saving on average 8 hours per week per technical support team member. Questionmark Project Management Office (PMO) Manager (03/2018 - 05/2019) Promoted to PMO Manager to lead the creation of a product roadmap, resourcing, PMO processes and standards, and reporting for four product lines. Tools used: Asana, Netsuite, MS DevOps, and MS Office ●​ Developed the first SaaS B2B product for an assessment tool, transitioning from on-premise to cloud-based solution hitting the deadline of six months with an MVP to market. This was highly anticipated and embraced by the existing customer base and opened a brand new market increasing sales by 10% the first year. ●​ Developed a new-to-market translation management system built within the assessment platform that gave customers the ability to not only translate assessments manually or via XLIFF upload, but to also have extensive reporting of assessment results for all languages or one language. ●​ Made the platform GDPR compliant in time for the deadlines set by the data protection legislation. ●​ Created a new PMO as a center of excellence and developed a strategic product roadmap for four product lines and also created visibility company-wise with dashboards, status reports, and regular updates both written and via demonstration. ●​ Led the prioritization of product features, conducted resource management planning, and managed a team of product managers and technical writers. ●​ Collaborated with finance and senior leaders to ensure alignment with budgets and strategic goals. Certifications and Skills ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Social Media Marketing - Hubspot Academy - Issued March 2025 Agile Metrics for Success - PMI - Issued Jan 2025 Data Landscape of GenAI for Project Management - PMI - Issued Jan 2025 Generative AI Overview for Project Managers - PMI - Issued Jan 2025 Practical Application of GenAI for Project Managers - PMI - Issued Jan 2025 Talking to AI: Prompt Engineering for Project Managers - PMI - Issued Jan 2025 Google Universal Analytics Essential Training - LinkedIn Project Management Professional (PMP) - PMI - Issued 2019 - Expires June 2028 PMC Level IV - Pragmatic Marketing Institute Scrum Alliance CSM and CSPO Education ●​ City University, Master’s Degree Educational Technology ●​ Western Washington University, Bachelor of Arts in Education, English Major Volunteer ●​ Wildfire Preparedness Training Logistics Manager ●​ Learning Experience Designer for National Headquarters (NHQ) Humanitarian Services Operations (HSO)