Apple Grace Gojo Cruz
$7/hr
-monitoring calls and emails worked by the agents, reporting and process improvement
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 35 years old
- Location:
- Paranaque, National Capital Region, Philippines
- Experience:
- 1 year
Other
About
I have been with a BPO company for more than 6 years and I've been a Quality Assurance Analyst for more than 3 years, and honed my skills using Outlook for sending emails and scheduling meetings, and extracting data from Excel. I am reliable and always making sure that tasks are done on time with 100% accuracy. I am resourceful and I always maximize my tools and resources to look for answers before asking questions. I’m also open to any kind of feedback to help me improve my work. Also, I recently graduated from an Online Virtual Academy where I learned:
- Email Handling
- Email Marketing
- Social Media Management
- Social Media Marketing
- WordPress Management
- Basic Graphic Design (Canva)
- Ecommerce Management
- Mailchimp
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Languages
