Anyim Elizabeth

I am an individual who is motivated and dedicated to her work and loves delivering exceptional service and possesses a unique set of skills that allow me to effectively contribute as a team member towards achieving organizational objectives. My goal is to advance my professional career and attain a leadership position within a dynamic organization that is poised for rapid growth. I am confident that my abilities and aptitudes will be of great value in supporting the organization in reaching its corporate goals.

My skill as a customer service representative is to treat all Issue-related to emails, calls, and live chat and also mirroring my customer to identify the issues of customer related to their account and if the issue is unresolved I will escalate the Issues to my supervisors. Also management and resolving customer complaints as well as providing product and service information to customers obtains client Information by answering their concerns, by verifying Information and Upselling when needed. managing large amounts of Inbound and Outbound calls In a timely manner. Identify customers' needs, clarifying Information, research every Issue, and providing solutions. using knowledge of company products, services, and policies to assist callers with Inquiries, and complaints.