Anurika Okeoma

OKEOMA ANURIKA Anambra,State,Nigeria PROFESSIONAL SUMMARY I am a meticulous and tech-savvy Executive Virtual Assistant with a keen eye for detail and proficiency in a range of virtual collaboration tools. My strong organizational abilities extend to managing calendars, scheduling appointments, coordinating travel arrangements, and handling correspondence efficiently. I excel in conducting thorough research, compiling reports, and aiding in various administrative tasks to optimize workflow and boost productivity. In dynamic virtual settings, I demonstrate adeptness at prioritizing tasks, meeting deadlines, and swiftly adapting to evolving priorities. With exceptional communication skills and a dedication to delivering top-notch service, I am eager to apply my expertise in tools such as Asana, Calendly, ClickUp, Monday.com, Trello, Itercom, Freshdesk, Zoom, Loom, Slack, Zapier, and others to excel in a Virtual Assistant role, providing remote administrative support and driving operational excellence. CORE COMPETENCIES Adaptability Proficiency in using Microsoft Office Suite Calendar Management Administrative Support Skills Time Management Attention to details Email and Phone Handling Customer Support Problem-Solving Lead Generation Appointment Scheduling Email Management Handle sensitive information with discretion Task Prioritization Good communication Skill Document Preparation and Editing Data Entry and Management Google WorkSpace Adaptability Skills Empathy Skills Project management Research and Analysis Travel Arrangement and Management CRM Tools SKILL HIGHLIGHTS • • • • • • Proficient in Zendesk, LiveChat, Airbnb, Salesforce ,Zoho, Google Suite, Asana, Calendly,ClickUp,Monday.com, Trello, Intercom, Freshdesk, Zoom, Loom, Slack, Zapier and other virtual collaboration tools. Experienced in performing a wide range of administrative tasks including appointment scheduling, records management, and data entering. Excellent organizational and time management skills. Strong communication skills, both written and verbal. Detail-oriented with a high level of accuracy. Ability to multitask and prioritize tasks effectively PROFESSIONAL EXPERIENCES Volunteering- DigitalWitch Technical Support Community April, 2024 I dedicated my time to serving as a volunteer within the Digital Witch Technical Support Community. In this role, I contribute my expertise in various technological areas to provide assistance and guidance to community members facing technical challenges. Whether it's troubleshooting software issues, offering advice on hardware configurations, or providing tips on optimizing digital workflows, I leverage my knowledge to support and empower others within the community. Through active participation and collaboration, I help foster a supportive environment where individuals can enhance their digital skills and overcome technical obstacles effectively. Achievements within the community (Digital Witch Technical Support Community) • • • • • • Recognized for implementing efficient solutions within administrative tasks, resulting in streamlined operations and increased productivity. Consistently received positive feedback from learners for delivering high-quality service, exceeding expectations, and maintaining strong professional relationships. Demonstrated proficiency in utilizing a wide range of virtual collaboration tools such as Asana ,Calendly, ClickUp, Monday.com, Trello, Intercome, Freshdesk, Zoom, Loom, Slack, Zapier, and more, enhancing community communication and operational efficiency. Proven ability to adapt quickly to changing priorities and thrive in fast-paced virtual environments, ensuring tasks are prioritized effectively and deadlines are consistently met. Played a key role in fostering teamwork and collaboration, contributing ideas and solutions that positively impacted team performance and project outcomes. Demonstrated strong problem-solving abilities, effectively addressing complex issues and finding innovative solutions to overcome obstacles. SALES REPRESENTATIVE Maria Ventures, Anambra State July, 2015-Dec, 2023 Achievements: • • • • • • • • Managed customers from initial contact to closing with efficiency and attention, building loyalty and partnerships. Collaborated with suppliers to evaluate costs against expected market price and set structures to achieve profit target. Negotiated terms and prices with clients and working towards closing sales agreements. Built and maintained strong relationships with existing customers, ensuring their satisfaction, and addressing any concerns they may have. Stayed informed about market trends, competitor activities, and industry developments to better understand customer needs and position products effectively. Exceeded sales targets set by the company, and regularly reported on sales activities, performance metrics, and market feedback. Identified and reached out to potential customers to generate new business opportunities. Presented products or services to potential clients, demonstrated their features, and explaining their benefits. LABORATORY ASSISTANT Toronto Hospital, Anambra State Achievements: • • • May, 2014-Sept, 2015 Assisted professionals in completion of laboratory work to gain deeper understanding of different roles and processes. Cleaned and sanitized laboratory equipment and work station in compliance with health and safety regulations. Assisted in collections and examination of blood, urine, faces and other body fluid samples with focus on accuracy and adherence to aseptic techniques. EDUCATION BACHELOR OF SCIENCE (BSc) Biochemistry Caritas University,Enugu - CERTIFICATIONS IT Support-OnDemand TechnologicalSkills(DigitalWitch) April,2024