Anuoluwapo Oni

Highly motivated and organized virtual assistant with 6+ years of experience seeking new opportunities in customer support, content creation, and administrative tasks.

Summary of Skills

• Client communication and relationship building
• Content writing and editing
• Email and calendar management
• Customer service and support (including cold calling)
• Project management using Trello, Monday.com, ClickUp
• CRM tools and software proficiency (mention specific CRMs you're familiar with if applicable)
• Credentialing and compliance experience

Experience

General Virtual Assistant, Topxperts Health and Care Solution (United States) (2023)

• Provided exceptional customer service through various channels (phone, email, chat) that increased customer satisfaction by 20%
• Managed client calendars and emails, ensuring smooth communication and scheduling
• Composed compelling cold call scripts and proposals that secured new clients
• Authored engaging blog posts and other content
•    Assisted with credentialing and compliance tasks

Freelance Content Writer (2017 - Present)

• Delivered high-quality content on various topics to client specifications.
• Demonstrated excellent research and writing skills

Additional Certifications

• Virtual Assistant Certification (ALX, 2022)
• On-Demand IT Skills Certification (Digital Witch, 2022)

I am a highly motivated and detail-oriented individual with a passion for exceeding client expectations. I am proficient in various virtual assistant tools and possess excellent communication and writing skills. I am eager to leverage my experience and skills to contribute to a dynamic team.