Anuj Nath

ANUJ NATH : - :- : Gurgaon – 122002, India Profile Summary MTech, MBA (Marketing & Finance) with 20 years of experience in: Program & Technology Delivery Network Architecture B2B/Key Accounts Mgmt. Digital Transformation Product Development New Business modeling Business Growth Strategy & Consulting Team Management across TMT, Enterprise and Banking verticals in ME, India and Asia Awards & Recognition • • • • Granted patent for ‘Connected Helmet’ by The Patent Office, Government of India, March 2023. Represented Aircel as Panelist at Cisco Global HealthCare Meet at New Delhi, 2012 Awarded the Growth Business manager at Aricent Sales Meet, 2009 Won the Best Moto for Nokia NetAct Business Unit - “We make the Net act”, 2005 Areas of Expertise • • • • • • • • • • • • • • • • • • Program Delivery including Agile, SAFe 6.0, lean principle-based delivery, SDLC using ITIL framework, metrics setup for Utilization, Burndown charts, WBS (work breakdown structure) Program Management budgeting, cross functional team management, ensuring program health and P&L Architecture based upon Micro services, CNF, VNF, APIs, Load balancer, Queuing Product Owner including ideation, research & verification, features & functionalities, prototyping and MVP Product Management including feedback loop, analytics, GTM modeling, go-live and commercialization AI/ ML driven including Descriptive, Predictive and Prescriptive models using Supervised, Unsupervised and Reinforced learning techniques Cloud (IaaS, PaaS, Saas), Orchestration, VNF, CNF, Helm, Kubernetes 5G Core (AMF, SMF, UPF, NSSF), RAN (CU, DU, RRU), SDN, NFV, IP, Optics, GPON, Private networks WiFi IEEE 802.11ac (WiFi 5), 802.11ax (WiFi 6, WiFi 6e) Security solutions (IAM, PIM, PAM, WAF, SASE) Industry 4.0, IIOT, M2M, Connected Factories, Metaverse Digital transformation encompassing People, Processes and Systems with seamless business work flow execution Analytics using PowerBI, data lakes formation using ETL techniques and data visualization with ELK Digital financial mgmt including Mobile Payments, Payment Banks, Mobile Wallets, Mobile Banking, Mobile Micro Finance, Payment Gateways, Loyalty & Coupon management Consulting, Business modeling, Business innovation, Identifying and developing new streams for long term revenue growth Change Management liaising with top management for evolving strategic vision, driving change, infusing new ideas, products and taking business performance and productivity to the next level Business Operations targeted towards effective marketing plans, improved CX and market share, P&L turnaround Business Development & POV analyzing latest industry trends & tracking competitors’ activities, forging strategic alliances and partnerships, and implementing changes to fine tuning sales & marketing strategies Employment Details 2018 - till date: Nagarro, India 2018 –Present Director Program Management and Architecture, Technology Delivery, Business Operations, Inorganic and Organic Growth, Digital transformation programs Key Result Areas Managing $10 Mn P&L, Technology led delivery, Business growth and team of 100+ associates for TMT, Enterprise and Banking clients in ME, India and Asia • • • Delivered digitization programs including strategic objectives, goal settings, long term vision, and business strategy Led teams for product/ service life cycle management, workflow management, as-is to to-be process changes Following Project management best practices for Agile, SAFe 6.0, Six Sigma, lean principle-based Program delivery; • • • • • • • • • • Designed micro services architecture for cloud native services based on virtual and containerized functions Leading Product Ideation, Verification, Prototyping, MVP, Development, GTM, Commercialization and Roadmap Owning IID (interactive & incremental development), FDD (feature driven development), HLD, LLD designs MSA, SOW, Contract negotiation and finalization, P2P (Procure to pay) process mgmt. including SLAs Cloud enablement (IaaS, PaaS, SaaS), Hybrid vs Cloud cost analysis, Vendor negotiations Drive customer centric IOT based solutions and propositions around Telematics, Healthcare, Connected worker & factory, Connected vehicle, Mobility & Device management Engaging teams in AI, ML Descriptive, Prescriptive, Predictive modeling using Supervised, Unsupervised and Reinforced learning for CX enhancement using data insights, AIOps, Data analytics, Predictive analytics, Anomaly detection Led AI driven CEM enhancement, including Friction identification and reduction, Workflow and customer journey optimization using heuristics, data annotation and modeling Cross functional and across regions team management ensuring timely & quality deliverables Positioning Nagarro to Client CxOs in Middle East & Asia Pacific Accomplishments • Won bid for Zain Telecom in Middle East and initiated engagements with multiple OpCos in ME, including Ooredoo (Qatar), du, e& (Etisalat) in Dubai, Airtel Africa, mPesa Africa for Digital transformation and CLM (customer lifecycle mgmt.) • Initiated engagements with Airtel India R&D and Enterprise teams, Vodafone Idea, Converge Philippines, ATOM Myanmar • Consulting telcos on new age tech in Payments, including Biometrics based KYC, Zero-touch banking, Omni-channel experience, Heuristics analysis for seamless workflows, Frictionless engagement and Journey completion • Engaging with Hyperscalers for network orchestration and cloud as a service • Consulting on Industry 4.0 over 5G Private networks (Digital twins, Connected worker, Connected machines & factories) Feb 2016 - 2018: Ericsson, India 2016 – 2018 KAM/ Head of Enterprise and Mobile Financial Services MFS (India) Key Result Areas Managing P&L of $15-20 Mn and team of 50+ associates Head of Ericsson MFS for India region • Business setup for Mobile Financial Services, including Market Segmentation, Strategy for each target segment, GTM plan, Business projections & Target setting • Setup strategic dialogues with CxOs of Banks, eCommerce, Retail, Telcos for positioning Ericsson as strategic MFS partner • Lead business development, product, compliance & regulatory, bid & commercial management for market entry • Build customer centric Rev share, On us, Off us business models and Cloud, Virtualization, Off premise operational models Accomplishments • Introduced Ericsson for the first time across MFS Customer segments, including Smart Cities and Banks • Built trust for Ericsson Mobile Wallet solution & services with Tier 1 customers including HyperCITY, Amazon Payment Services, Indepay (PSP - Payment Service Provider), DBS Bank, RBL Bank, IndusInd Bank and Idea Payments Bank • Held strategic level discussions with the Regulator NPCI (National Payments Corporation of India) and positioned Ericsson as a global MFS player with immense value proposition for the Indian Payments market • Within 10 months submitted 3 commercial proposals to win business and entry of Ericsson into Indian Payments industry July ‘15 – Feb 2016: Reliance Tech Services Pvt Limited, India July’15 – Feb 2016 Head of Department M2M/IOT, Innovation and MFS Key Result Areas Managing P&L of $5-7 Mn and team of 20 associates Head of M2M/IOT and MFS • Incubated and built M2M/IOT business from scratch including Business strategy, Team, Products, Services, Market Segmentation, Target identification, GTM, AOP & business execution • Ecosystem formation with Alliance partners, Product & Solution vendors for Asset Mgmt, Energy optimization, Surveillance, Healthcare & Telematics to address Mission Critical & Safety, Industrial and Smart City Applications • Hybrid service delivery execution based upon hosted & on-cloud models • Most suitable protocol solution viz a viz MQTT, XMPP, DDS, AMQP, ZigBee, Thread, BLE, Active/Passive RFID, LWM2M • Execute convergence of mCommerce, MFS & M2M/IOT with focus on seamless consumer integration & service delivery • Built, rolled out & managing MFS business including P&L, Partners, Merchant ecosystem, Banking partnership • Leading & managing teams for overall business targets Nov ’10 – July ‘15: Aircel Limited, India Growth Path Jan’14 – July‘15 Jan'12 – Dec‘13 Nov'10 – Dec'11 Business Management Mobile Financial Services Head Enterprise Accounts BDO (Business Development & Operations) & Innovation GM Strategy & Corporate Planning Key Result Areas Managing P&L of $3-5 Mn and team of 15 associates Business management Mobile Financial Services • Submitted successfully the Payments bank RBI license for Aircel • Led teams to build strategy, business plan, product roadmap and pricing for MFS and Payment Banks business success • Guided Product, Sales, Business development managers to build pioneering services for o Financial Services via Bank BC (Business Correspondent) formation and Semi closed wallet o Enhance mCommerce penetration & user transaction ease by incorporating technologies & apps o Design Loyalty Program using broad range of analytics, digital & social marketing, targeted promotions for overall increase in customer lifetime value • Prepared complete Business & Financial plans for short term(1-2 yrs) & long term plan(3-5 yrs) detailing each product Head Enterprise Accounts BDO (Business Development & Operations) & Business Innovation – Data Center, Cloud and ICR (intra circle roaming) • Led Aircel Enterprise team and offerings including, Data Center and Cloud based services • Detailed TCO analysis for varying DC models including Private, Public and Hybrid • Best in breed Vendor selection based upon Compute, Storage, Networking, Security & Application support capabilities • Designed business processes using Infrastructure Library & Service Management (ITIL, ITSM) Frameworks • Efficiently managed direct team of account managers and indirect team of functional managers GM Strategy & Corporate Planning (3G GTM, CLC and Life Services - m-Banking, Education & Healthcare) • Prepared AOP (annual operating plan), business models, ROIs and PBP (payback period) value propositions • Led team in designing detailed marketing plan for 3G GTM during 3G launch in 2010/11 • In depth process study, gap identification & gap closure in CLC (customer lifecycle) management • Conceptualized & designed life services products & services for e-Education, e-Healthcare & m-Banking • Dexterously developed the Life Services business strategy & VAS products for e-Health, e-Education and m-Banking • Established partnerships to provide e2e ecosystem to deliver Healthcare & Education products & services along with Max Healthcare, Columbia Asia and Educomp, NIIT and TopChalks • Devised complete business plan, P&L projections and partnership model for GTM • Developed board presentations & agenda for management meetings Mar'10 - Nov'10: Huawei Telecommunications Ltd., Gurgaon, India Dy. Director A&S (Application & Software) Key Result Areas • Interacted with Service Provider CxOs to share global telecom market trends, opportunities, challenges and key initiatives in mature & growth markets • Spearheaded business & product teams to define GTM (Go to Market) strategies aligned with customer mission, objectives and operational & business challenges • Formulated marketing strategies to tap various consumer segments for Data/Video/SMS/IVR • Presented a roadmap of services, solutions & applications which helped SPs differentiate, compete & provide quality focused experience to their customers • Actively involved in driving revenues, tapping new consumer segment & climbing the consumer value chain from new VAS products focused on Entertainment, Information & Awareness • Efficiently managed teams in pre-RFP engagement & RFP submissions for VAS products/ services including CRBT, MRBT, Video Calling, Data/ Video/ Portals and Cloud VAS services Jul’07 - Feb'10: Aricent Technologies (Holdings) Ltd. (Hughes Software Systems), Gurgaon, India Growth Path Jul'07 - May'08 May'08 - Feb'10 Regional Sales Director (India & SE Asia) Head Business Development (APAC, Europe, ALU) Head Business Development (APAC, Europe, ALU) • Managed a team of Business Managers to bag new accounts and create opportunity funnel • Involved in enhancing the brand visibility of Aricent OSS/BSS, IT products & services with strategic value proposition • Liaising with software partners for new solution/product development, joint proposition & bidding, cost estimate & pricing, T&M/ turnkey proposals and project management & deliverables • Developed business models for opportunities encompassing – Turnkey, Managed Operations (TAC, NOC), Managed Services (SLA, KQI Management), service as a solution, hosting and managed tasking • Engaged in year and quarter budget finalization with top management Regional Sales Director (India & SE Asia) • Established current relationships to enhance sales volume with vertical & horizontal growth • Achieved organizational level financial targets for contribution margin, cost budgets, top line, profitability & resource utilization Previous Experience With an innate drive to learn and add value to the organization, my journey transversed from Engineer to Specialist, from Solutions to Sales manager and leading to Account manager for pan Indian Telco customers Dec'97 - Jun'07: Nokia Siemens Networks (NSN), Gurgaon, India as Account Manager (Idea Cellular) Jul'97 - Dec'97: Sylvan Prometric Pvt. Ltd., Delhi, India as Technical Support Engineer Academic Details • • • MBA (Marketing & Finance) from Faculty of Management Studies (FMS), Delhi University, Delhi in 2005 M.Tech. (Computer Science, with Honours) from Moscow Technical University, Moscow, Russian Federation in 1997 B.Tech. (Computer Science, with Honours) from Moscow Technical University, Moscow, Russian Federation in 1996 Certificates • • • Digital transformation from Great Learning Product Design, Launch and Management (from Udacity, Product School and Simplilearn) Google Analytics, AWS Cloud, Agile Scrum from Master of Project Academy Other Interests • • Reading, Music, Swimming Avid Golfer, participated in tournaments Personal Details Languages Known: LinkedIn: English, Russian, Hindi https://www.linkedin.com/in/anuj-nath-