Antonio G Ang, Jr

 ANTONIO G. ANG, JR, Door3 Sieras Apartment, Ma Paloma Village, Salvador Extension, Labangon, Cebu City, Philippines Cell No - Skype ID: Bill_ang76 Dob: April 09, 1976 OBJECTIVE To work in an environment where I can share & apply my knowledge, learn new skills and advance within a prestigious company EDUCATION1) University of San Jose – Recoletos, Philippines Bachelor of Science in Business Management (1997) 2.) MA in Education Major in Mathematics (2006) 3.) Systems Technology Institute, Cebu, Philippines Computer Programming and Operations (1994) EXPERIENCES 1.) September 18, 2015 to Present PAMS Consultancy Cebu Position: Team Manager/ Virtual Assistant/Lead Generation/Transaction Coordinator Tasks (for TM and Calling Assistant): Outbound calling Real Estate leads to set up a phone appointment with the client to list their properties for sale; With ready cash buyer Campaigns are Expired, JSJL, Circle Prospecting and Absentee listing) Overall supervision of assigned teams (30 VAs) Monitors the weekly and monthly performances of each VA and see to it that the desired goal is obtained Coordinates with 1000CAD (agency) and other client's POC in discussing the weekly and monthly performance of each VA Coordinates with the Operation's Manager and Director of Operations in streamlining any updates of the company policies Monitors the daily attendance of the VAs and see to it that it that the number of work hours rendered is accurate thru the use of Time Doctor and making sure that it is tracked on the payroll sheet Performs bi monthly coaching to VAs and sends email to client and the Director of Operations Communicating with clients for recommendations, notifications and etc. Performs daily coaching to VAs if necessary Conducts 3rd and 6th month appraisal for newbie to qualify for regularization Assists in conducting initial interviews for the new applicants Assists the newbie in conducting training Lead Generation Task: Organic Search Engine method (initiates RE agents interests in getting a VA) List building Sending marketing email or flyers to prospected leads Admin Tasks: Sales Calls – Calling potential Realtor/Broker to hire Virtual Assistant Collaborate with the Operation’s Manager and Director of Operations in sending emails to the existing clients. Creating marketing materials for the prospected clients Software Used: Dotloop, Brivity, Happy Grasshopper, Follow up boss 1 and 2 ,Mojo, Xlite, Zoiper, Google Sheets, Google Forms, Adobe Photoshop, Pixlr, Canva, Mailchimp Currently learning/Studying: SEO (Search Engine Optimization) and Coding Shift Schedule: Graveyard shift (US Time Zone) 2.) October 2012 to July 2015 CONVERGYS CEBU IT Park, Lahug, Cebu City Position: Technical Support Representative Account: Microsoft 3.) October 2012 to July 2015 United Overseas Bank, Singapore Singapore City Position: Customer Service Representative 4.)December 2008 to April 14, 2011 CONVERGYS CEBU Arcenas estate, Banawa, Cebu City Position: Customer Service Representative/Care Account: IBM - Sprint Nextel 5.) March 2008 to December 2008 E - TELECARE CEBU Del Mar Street, IT Park, Lahug Cebu City Position: Customer Service Representative/Care Account: Sprint Nextel 6.) June 2007 – March 2008 UNIVERSITY OF SAN JOSE – RECOLETOS Magallanes Street, Cebu City Position: College Instructor 7.) May 2003 – May 2005 ONE INCENTIVE SYSTEMS ADVOCATES INC Suite 5B Strata 100, Emerald Ave, Ortigas Ctr, Pasig City, Philippines Position: Promo and Advertising Supervisor 8.) January 1998- May 2001 RIZAL COMMERCIAL BANKING CORPORATION Fuente Osmeña, Cebu City, Philippines Position: Credit Card Claims Processor/Customer Care