Analytics Consultant - Argus Information and Advisory Services
Spearheaded flagship semi-annual presentations highlighting market trajectory and bank KPI metrics and opportunities for 20 US and Canada retail banks within the syndicated Benchmarking studies
• Head analyst for the Canadian team creating account and customer views within bank checking, savings, and money market portfolio.
• Assisted in the relationship management of U.S. and Canada banks totaling $5 Million
• Produced client-specific insights to increase average retention of consumers by 2% and stored balances by $10 million year over year
• Mastered cross department and team relations to create deliverables tailored to each relation manager
• Strategized the transformation of the traditional database management to reduce processing times by 90%
• Competence in SQL to identify opportunities and weaknesses in the strategy of the banks’ deposits and payment systems
Located and developed new client relationships to promote their digital presence
• Invested $1500 in monthly Facebook ad spend generating a 200% return
• Increased social media account following of clientele from 15 to 18K
• Self-taught with certifications in Content Marketing, Inbound Marketing, and Google Ads
• Increased backlinks, SEO, keywords, and overall ease of use to increase Google search visibility
Business Analyst - Target Marketeam
Acting liaison between the analytics and accounts team for our client Paralyzed Veterans of America
• Construction of Premium and Non-premium closeout reports regarding 63 mailings generating annual revenues of over $80 Million
• Responsible for updating cost data and correcting projections within the Weekly and PMR
• Extraction of growth trends and performance from KPI reports
• Bi-weekly analysis of mail performance in the Program Management Report
Consolidation of mail tests to streamline YOY performance and cost effectiveness