Anthony Lima De Jesus

Customer Service Specialist | Lean Six Sigma Green Belt | LATAM Expert (N.A | C.A | S.A)

Hello! I'm Anthony Jesus, a customer service specialist with over 9 years of experience. I have a strong background in customer service, which allows me to optimize processes and improve customer service efficiency. My experience spans customer support, customer success, customer experience, and social media management, with extensive expertise in international markets, including North America, Central America, and South America.

My skills include:

| Customer service management

| Lean Six Sigma process implementation

| Multichannel customer support (phone, email, chat, social media)

| Training and development of support teams

| Data analysis and performance reporting

| Fluency in Portuguese and English

I am committed to delivering excellent customer service, effectively resolving issues, and ensuring customer satisfaction. Let's work together to take your customer service to the next level!