I have worked since 2012 as a Customer Service Specialist for voice with 5 years of experience. I can say that I have the needed skills to give out excellent customer service without sacrificing efficiency and effectiveness to boost up productivity within the firm. I started in customer service with JP Morgan Chase & Co. and after then moved to be a Virtual Assistant dealing with (Voice and non-voice customer service, Social Media Marketing, Content Creation and Social Media Management) with Dermapenworld Inc., an Australian based company. After that, I have been dealing with different businesses in building up their social media presence in the industries of food, real estate, construction and automotive.