Anthony Jan Yap

I am an experienced Call Center Agent that specializes in customer service, technical support, research, and data entry. I have excelled in all those fields in whatever account I handle; having the highest customer satisfaction rating, the go-to guy when even my team-mates need technical guidance due to my excellent research skills, and I can work very fast and efficiently which always earn me a rank among the top employees. I am flexible and can easily learn new tasks which makes me suited for different projects.

I have worked as a Customer Service Representative for big companies like AT&T, Linksys, and Thrive Market. I have lots of experience with using Zendesk. I am used to handling irate customer and can work under pressure with minimal supervision.