Anthony George Ayson Penullar
$4/hr
Customer Relations, Admin Tasks, Providing constructive coaching and Analytical Research
- Reply rate:
- 33.33%
- Availability:
- Hourly ($/hour)
- Age:
- 35 years old
- Location:
- Baguio City, Car, Philippines
- Experience:
- 13 years
Other
About
Has 13 years of professional experience in the BPO industry and held positions in Sales
Representative/Telemarketer/Appointment Setter, Contact Service Representative, Team Lead and
Quality Analyst. Gained proficiency in Sales Marketing (opener & closer), appointment setting, billing
review, resolving billing concerns and processing orders, Leadership Approach, Quality process
management, administering constructive coaching/feedback, data analysis, and formulating and
reinforcing action plans for maximum productivity. Experienced in monitoring Service Levels to ensure that
KPI compliance is met, Incident management and daily operations management.
Skills
Languages
