I am an experienced Customer care/service professional with a demonstrated history of working in the telecommunications industry. A Professional customer care/service Agent who acts as a direct first point of contact. Who maintain a polite and helpful attitude towards the customer.
I provide the necessary information and assistance required by customer regarding company`s product and services according to the company’s policies and processes. Prompt resolution of Customer issues and inquiries and escalate issues that cannot be resolved immediately to the next level and follow up as necessary.
I have several years of work experience as a customer care support agent
I have an excellent people and problem-solving skills and can easily provide optimum support,