Anthonia Sadiq

I am an organized and dedicated Customer Service Representative with over four years of experience enhancing customer satisfaction and loyalty by delivering outstanding support and promptly resolving inquiries. I am a focused and articulate professional with strong problem-solving, time management, and interpersonal skills. Proficient in using CRM tools to manage customer interactions and maintain accurate records, I thrive in fast-paced environments. I am passionate about improving the customer experience and contributing to success through clear communication and service excellence.

SKILLS:

| Communication | Problem Solving | Customer Relationship Management | Time Management | Organizational Skills | Administrative Support | Data Entry | Confidentiality | Active Listener | Multi-Tasking | Empathetic | Training and Development | Adaptability | Calendar Management | Email Management | Personnel Support | Office Management | Team Collaboration | Conflict Resolution | Analytical Skills | Interpersonal Skills

Tools:

Microsoft Office | Convoso | Salesforce | Zendesk | Asana | Slack | LinkedIn |Google Workspace | ZohoDesk| Micro sip |Zoom | Indeed | Microsoft Teams | Google Meet | Canva | Skype | Dropbox |ViciDial | G-suite