Anthonee Resty C. Campomanes

 A results-driven Quality Analyst with nearly four years of experience in dynamic call center environments, specializing in healthcare accounts. Proficient in enhancing call quality and agent performance through in-depth analysis, feedback, and targeted training. Skilled in data and root cause analysis to reduce error rates and ensure regulatory compliance (HIPAA). A strong communicator and team player, dedicated to maintaining the highest quality standards.