ANOLLA CRESTA L. ALCORIZA
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Windfields Subdivision, Tolotolo, Consolacion, Cebu
PROFILE
A qualified executive administration professional with career record of excellent performance in ensuring
smooth running of the department through effective handling of all administrative responsibilities and
providing efficient secretarial services. Consistently performed jobs within time constraints; skillfully
handled confidential information; and worked well under pressure. Has expertise in handling
independently, complete administration and providing executive PA support.
WORK EXPERIENCE
Network Engineer / Accenture Inc. - May 8, 2020 ‘til date
Customer Service Representative / Accenture Inc.- April 2017 to May 7, 2020
L2 Broadband Tester for Telstra / Teleperformance Inc. - June 2012 to April 1017
Customer Service Representative / Convergys – Nov 2011 to Feb 2012
Project Coordinator/Administrator / Dubai World Trade Centre - April 2010 to April 2012
Assistant Training Administrator / Knowledge Network & International House Dubai – July
2007 to Mar 2010
Executive Secretary – PA to the CEO / Shape Express - September 2005 to July 2007
EDUCATION
Bachelor of Science in Secretarial Administration – 3rd Year
University of San Carlos Cebu, Philippines
Associate in Computer Science
University of San Carlos Cebu, Philippines
SKILLS & ACTIVITIES
English Level – C1/4 (Speaking, Reading & Writing)
Level 2 Certificate in Customer Service
Writing Skills for Business
Business English
Telephone Skills
Spoken Arabic for Beginners
Caregiver Certificate
First Aid & Basic Life Support Course
CPR Licensed
Hotel & Restaurant Management
Hotel Housekeeping Techniques
Culinary / Food Processing
BULATS - Business Language Testing Service
City & Guilds, UK
International House Dubai, UAE
International House Dubai, UAE
International House Dubai, UAE
International House Dubai, UAE
IH Consultants, Philippines
Philippine Red Cross
Philippine Red Cross
IH Consultants, Cebu Philippines
IH Consultants, Cebu Philippines
Dept. of Social Welfare & Dev’t, Philippines
COMPUTER SKILLS
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Computer literate with proficient skills in Microsoft Office
English Communication – Good written & verbal presentation skills
Customer Service – Routinely handled 500 customers a month
Typing skills - 70 WPM
Good listening and analytical skills
Good interpersonal skills
Willing to be trained
