Anni Lou

Working in a BPO company for almost 11 years as Customer Service Representative/Technical Support. 2 and half years as a Quality Analyst and 4 years Supervisory role handling 25 team members on both voice and non voice projects. I have developed my Customer Service and Management skills through experience. I am very fluent in English; both written and oral, I can type 75 WPM. Latest freelance job is a Customer service using Live chat tool with 3 Customers at a time. I hope you will take time to consider my application.