4 years in the customer service industry providing great customer experience if not the best.
Also, love to play online games whenever I have the time. (LoL, DOTA, Garena of Valor, Audition, Ragnarok)
Knowledgeable in the ff platform and CRM:
Freshdesk
xSellco
Live Person
Genesys
Amazon
eBay
Freshchat
Sprout
Infusionsoft
Volusion
Zendesk
Asana
Shopify
Feedback Whiz
Wordpress
Intercom
Booxi
Ordoro
Photoshop
Canva
Oracle Siebel
ShipBob
Skubana
-Paypal and disputes
I am eager to learn new tools to effectively satisfy customer's needs without sacrificing the company's policy.
Hoping to work with you soon!