Anna May Bautista

Customer service-focused technical support representative adept at resolving technical issues, analyzing diagnostics, troubleshooting problems and conflict resolution with a critical thinking in mind. 

For the past years, I identified problems and championed solutions. I've been doing superb communications through voice and email. I help companies build a strong positive experience for their customers.

SKILLS

• Proficient Troubleshooter with Exceptional telephone etiquette

• Inbound / Outbound Phone Support

• Remarkable Helpdesk expertise

• Avaya One X

• Administrative Work

• Excellent English (verbal and written)

• Knowledgeable in Microsoft Office

• Ability to understand product fast

• Logistics monitoring and management

• Email Support

• Data Encoding

• Payroll

LET'S TALK

Let me help you handle your phone and email support to ensure that incidents and problems are well taken care of. Hire me!