Anna Kaye Neilson

I have a strong back ground in customer service, I have experience in handling phone calls, chat and email. I am great at helping customers, answering questions and resolving issues. I am super comfortable with live chats, I can handle multiple conversations at once. I've worked with a few chat tools and I'm up for learning new ones. I'm a strong communicator who can stay calm and friendly, even when dealing with an angry or frustrated customer.