Anna Franchesca Robles

A total of 6 years experience in events and project management, 4

years in the Contact Center Industry with various roles.

Currently working as a Site Administrator in a BPO industry which includes the following skills:

• data management
• data analytics
• data presentation
• Microsoft Excel in creating pivot tables to present and manage huge raw data
• Uses formulas in excel like vlookup, index match, sumifs, and various formulas needed for data management
• Uses data and MI reports for forecasting outcomes needed based on needs
• Able to create decks showing findings from data received and analyzed