Ann Wanjiku Njoka

ANN WANJIKU NJOKA P.O. BOX 1618 - 20100 NAKURU - KENYA Mobile:- Email:-CAREER OBJECTIVE Certified strategist management professional and experienced operations and supply chain management KEY ACCOMPLISHMENTS  Developed a stock holding policy which is a basis for all the stock which is to be maintained in all the locations at any given point  Ensure a bi-monthly stock take is carried by all warehouse and branch managers and reported for analysis if there is any issue  Created an SOP for all the documentation in the following departments, import, purchase, stock and pricing and maintained as per the standards.  Proficiency in Navision and SAP system  Monitor and analyze the sales margin in all the tyre centers and provide a report on the performance in the company versus the cost  Monitored the current warehouse costing and advised on the correct billing per month  Excellent relationship with the suppliers was created and all the pending issues from previous years has been solved  Implemented a process to ensure the supplier details are regularly updated and accurate EDUCATION August (2012 - 2014) United States International University, Africa Masters of Business Administration (Finance and Strategic Management Option) August (2008 - 2012) United States International University, Africa International Business Administration (Finance and accounting option- Eastern Africa School of Management Certified Public Accountants- part- Alliance Françoise Nairobi Level 1 and 2 French-: Mary Leakey Girls’ High School Kenya Certificate of Secondary Education, PROFESSIONAL EXPERIENCE I am currently working as the Supply chain Manager for Silverstone Tyres (K) Ltd f reporting directly to the Director of the company. My previous position was Logistics Supervisor having been promoted from the customer care representative. The first job experience acquired was in Kenya Creameries Limited (New KCC) for 3 months in 2012. At the moment my work entails as indicated below: Supply Chain Manager at Silverstone Tyres (K) Ltd, Nairobi-Kenya July 2014-To date  In charge of the stock in the 12 warehouses located in Mombasa, Nairobi and Eldoret  Responsible for stock holding position in all the remote warehouses and continued communication with the warehouse providers in regards to service provision aligns with the agreed contracts  Implementing the stock cover policy and ensure the physical count matches with the system stock count and supervise that proper documentation is issued when the goods are being removed from the warehouse  Source for stock insurance in all the warehouse  Responsible for clearing and forwarding process  Ensure stock is cleared at port in line with the Government regulations and Market standards Eg Provide the COC, verify the amounts before entry is registered  Negotiate and ensure the best prices are provided by the forwarders and service providers and local suppliers  Market Demand planning where I am responsible for forecasting orders in line with the stock policy and facilitate movement of stock between the Mombasa and Nairobi warehouse  Placing timely orders with the suppliers and follow through to ensure they have shipped with the correct documentation and within the correct timeline.  Providing the costing for the items for resale and advise on the sell out prices of products  Constantly monitor the profit margins to ensure they align with the company set minimum  Create purchase return orders and credit notes and follow up with suppliers on the payment of claims Logistics Supervisor at Silverstone Tyres (K) Ltd, Nairobi-Kenya September 2013-June 2014  Handle all outbound and inbound Logistics  Manage the import process this involves liaising with the clearing an forwarding agents  Stock Management on the ERP system this is Navision 2009 and 2015  Preparation of marine insurance and Follow up on claims for lost items for products in transit from the port  Creating transfer notes for the movement of items between warehouses and receive the items into the system  Issuance and preparation of sales return orders and stock credit notes also correct any issue of price over charge on any invoice  Provide a sales document for customer deposits/prepayments  Confirm the stock returned by clients or received into the warehouse is in good state  Oversee the account payable and procurement department Customer Service Representative at Silverstone Tyres (K) Ltd, Nairobi-Kenya June 2013- September 2013  Processing of orders in the NAVISION system     Creating quotations, transfer orders and pro forma invoices for the clients Oversee the overall operations of the warehouse Deal with customer inquiries/communications as required Work with the organization’s other branch to resolve problems, facilitate solutions and enhance customer service experience.  Contribute to the development and maintenance of standards, policies and procedures regarding customer service Internship at New Kenya Corporative Creameries Limited (New KCC), Nairobi-Kenya, June –August 2012,  Preparation of payment vouchers  Assist in preparation of the Company Annual Budget  Posting of write offs in the SAP accounting system and their valuation  Stock reconciliation and resolving of stock variances, performing of inter-creamery tracking of stocks.  Prepare Cost sheets for all the products SKILLS  Excellent interpersonal skills with individuals from different countries, companies and professions  Good communication skills to express myself eloquently in all circumstances  Critical and analytical skills to solve problems/issues that arise with minimum or no loss to the company  Good work ethic with highest level of professionalism and Integrity maintained at all times  Fast learner especially with new systems eg Navision, SAP  Team player REFERRES James Ateng Receivables Manager Kenya Federation of Employers Cell: - Martin Makau General Manager Silverstone Tyres (K) Ltd Cell: - Email:-Peter Njoroge General Manager Pinkam Holdings Cell: -