Ann Nnamani

Ann Nnamani

$10/hr
VA | CRM & Workflow Automation Specialist | Project manager | Customer Support
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Enugu, Enugu State, Nigeria
Experience:
3 years
About

I’m Ann, a Virtual Assistant, Project Manager, Customer Support Specialist, and CRM & Workflow Automation Expert. I help businesses streamline operations, automate repetitive tasks, and improve team efficiency. By leveraging tools like Monday.com, Airtable, Zapier, and Make, I design smart systems that save time, reduce errors, and increase productivity by up to 50%, allowing you to focus on growth and high-value work.

 How I Help Businesses Scale

Virtual Assistance & Project Management

  • Manage day-to-day operations and coordinate projects, increasing team productivity by 30–50%

  • Track tasks, deadlines, and deliverables using tools like Asana, ClickUp, and Trello

  • Optimize workflow processes to reduce delays and improve project completion rate by 40%

CRM & Workflow Automation

  • Build custom CRMs in Monday.com and Airtable, reducing manual tracking time by 70–80%

  • Automate repetitive tasks and integrate multiple tools via Zapier and Make, saving teams 5–15 hours weekly

  • Create dashboards and reports for real-time performance tracking, increasing visibility by 40%

Customer Support Systems & Operations

  • Automate client onboarding, ticketing, and follow-ups using Zendesk, Freshdesk, and HubSpot

  • Improve response times by 40–60% and customer satisfaction by 30%

  • Streamline internal communication and develop SOPs, reducing operational errors by up to 90%

Data & Organization Systems

  • Organize and automate data entry using Google Sheets and Airtable

  • Build searchable databases and reporting systems, saving 3–8 hours weekly

  • Ensure real-time updates across tools for seamless decision-making

 Tools I Master:

Monday.com | Airtable | Zapier | Make | ClickUp | Asana | Notion | GoHighLevel | Zendesk | Freshdesk | Google Workspace | HubSpot | Canva

Why Clients Choose Me:

I combine Virtual Assistance, Project Management, CRM & Workflow Automation, and Customer Support expertise to create systems that think for you

Every automation is tailored to workflow and business goals

Detail-oriented, proactive, and focused on measurable outcomes: hours saved, efficiency gained, and productivity increased

Ready to stop repetitive tasks and reclaim your time?

Click “Invite to Job” or Send Message, and let’s start automating and optimizing your business today.

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