Ann Mariel Borja Banaag

ANN MARIEL DELOSO BORJA-BANAAG Address: 26 B St. Peter St. Luis Francisco Subdivision Veinte Reales Valenzuela City Mobile No.: (0949) - ( Smart ) Email Address:- DESIRED POSITION : LEAD GENERATION / APPOINTMENT SETTING CAREER OBJECTIVE: T o j o i n i n a n i n s t i t u t i o n i n n e e d o f c h a l l e n g e d - o r i e n t e d i n d i v i d u a l w i t h skills in rendering satisfactory solutions to our clients concerns by using appropriate communication with my knowledge in nursing , technical and customer related satisfaction training skills in an effective and satisfying way and so as to contribute to the advancement and improvement of the institution. Ø EDUCATIONAL BACKGROUND COLLEGE DEGREE: Bachelor of Science in Nursing COLLEGE: Our Lady of Fatima University Mc Arthur Highway, Marulas, Valenzuela City SY- Jesus Is Lord Colleges Foundation Inc. 101 Bunlo Bocaue, Bulacan SY- Tugatog Elementary School Veinte Reales Valenzuela City SY- SECONDARY: PRIMARY: ACHIEVEMENTS Ø Ø Ø Commission on Higher Education Scholar (College) December 2010 Board Passer. Registered Nurse. LN:- Licensed Intravenous Therapy Nurse. CN:- WORK EXPERIENCES Ø Ø Ø LEAD GEN. SPECIALIST for Health Insurance Campaign at Versatel from August 2017 up to Present. Customer Service / Upsell (Balance Transfer) / Sales Online Support representative at Convergys from August 5 , 2013 up to August 2017 SALES REPRESANTIVE – Inbound and Outbound for SPRINT Acct. at NCO from Feb. 2012 - 2013 PART TIME (Work at Home) > English tutor at NATIVE CAMP PH > B2b Lead Generator Real Estate Campaign – David’s LLC (US based) PERSONAL PARTICULARS AND SKILLS Age: 28 years old Nationality: Filipino Civil Status: Married Height: 5ft Date of Birth: December 12, 1989 Gender: Female Citizenship: Filipino Weight: 121 lbs. Skills: Ø Ø Ø Ø Ø Ø Ø I am familiar using CRM and Salesforce Experienced handling both inbound and outbound LOB both in Sales and customer service. Can handle customers concern in a polite and easy to understand way due to previous work experience as a customer service/technical online support. Hardworking and energetic; flexible; adapt easily to change of environment and work schedule. Can work with minimum supervision. Competent in oral and written communication (English, Filipino). P.C and Microsoft Office literate.