Ann Cristine Lucas

Hello! My name is Ann.  

I am an expert with Project Management and works as an Executive Assistant.

I am well trained to work directly with CEOs, wherein I am responsible in Onboarding new clients, making sure the team reach the goal and timeline given, I create SOPs and help with process improvement. I am the main POC for the team and clients while reporting directly to the Executive Team. I also conduct training about our app and also help newly hired account managers with their training. I also have experience with QuickBooks, processing payroll , invoice and schedule management. I also conduct weekly check in call / strategy meeting with our clients.

I have 13 years of experience as a Customer Service Representative, primarily dealing with clients' inquiries, requests, and providing the best possible solution at the same time promoting the business. 

I also have 8 years of experience as a Database Specialist, primarily doing research, data entry, updating the database system to ensure that the company meets the goal of updating the system.

 I am well-trained with Go High Level App, FB/ Google ads account set up, content gathering, Zoho, QuickBooks, Asana, Slack, Monday, Google Apps, Microsoft, and any other system that is required to do my task. I also handle training classes, projects, reviewing SOP, and surveys to improve the job that we do.  I also have basic knowledge with the following skills.

*Email Management

*Calendar Management 

*Social Media Management / Facebook Ads 

*Graphic Design using Canva

*Email Marketing 

• Light Bookkeeping  

I am a resilient, flexible, and fast learner. 

I am open to new contracts depending on your offer, and I am looking forward to hearing from you soon.