ANKIT KIRIT TANNA
VP of Product | Scaled CPaaS & AI Platforms | Ex-Founder | Product-Led Growth Champion
Mumbai, India
- |-| linkedin.com/in/ankittnn
EXECUTIVE SUMMARY
Strategic product and engineering leader with a proven track record of building scalable, API
and GUI-based platforms and launching AI-powered products in the CPaaS space. Scaled
VivaConnect’s revenue 5x to $32.5M and led digital transformation initiatives that improved
delivery velocity and product-market fit. Own end-to-end product vision, roadmaps (product +
engineering), and system design strategy across enterprise-grade platforms. Passionate about
solving business-critical problems with lean, high-impact teams and delivering measurable
outcomes through technology and innovation.
CORE COMPETENCIES
Product Leadership
Product Vision & Strategy • Product & Engineering Roadmaps • Agile Delivery & Sprint
Optimization • Product-Market Fit Execution
Technology & Innovation
API & GUI-Based Platforms • System Design • Microservices Architecture • High-Concurrency
Systems • AI-Powered Analytics • Scalable Application Design • DevOps Alignment
Business & Strategic Acumen
P&L Management • Strategic Partnerships (Meta, Google) • Process Automation • KPI
Implementation • GTM Planning • Stakeholder Management
Leadership & Execution
Lean Team Scaling • Mentorship & Performance Coaching • SOP Development •
Cross-Departmental Governance • Communication Strategy Design • Delivery Ownership •
Cross-Functional Alignment • Innovation Culture Enablement
PROFESSIONAL EXPERIENCE
VivaConnect Pvt Ltd – Mumbai, India
Vice President, Product & Engineering
Aug 2023 – Present
Helo.ai | CPaaS Platform
● Lead a 65-member team with 13 direct-report managers across product, engineering,
QA, and design.
● Achieved 95% on-time product delivery while optimizing for business value, system
reliability, and quality.
● Owned product and engineering roadmaps aligned to FY24–25 business goals,
improving platform efficiency by 30%.
● Architected API-first and GUI-enabled system design to support high-concurrency
CPaaS workloads and enable new monetization channels.
● Introduced KPI-led operating models and automated workflows, improving delivery
efficiency by 25%.
● Built and expanded strategic partnerships with Google and Meta, unlocking $8M in new
revenue streams and diversifying CPaaS offerings beyond SMS to include AI-powered
and interactive communication products.
● Embedded AI-led tools into delivery operations, reducing cycle times and unlocking
innovation.
● Established SOPs, checklists, communication plans, and best practices across
departments including Product, Engineering, QA, Design, Project Management,
Pre-sales, and Engineering Management.
LagomIT Solutions – Mumbai, India
Founder (Strategic Side Venture)
May 2019 – Present
(Operated alongside full-time leadership roles with transparent alignment and non-conflicting
hours)
● Built and led a profitable software agency generating $300K+ in revenue with 40% net
profitability.
● Delivered 20+ client projects across MarTech, HRTech, ERP, and FinTech, focusing on
API-based architectures and analytics-driven features.
● Provided end-to-end delivery—from product consulting and UI/UX strategy to full-stack
development and lifecycle support.
● Enabled clients to accelerate go-to-market with lean agile pods while maintaining
high-quality standards and SLA adherence.
VivaConnect Pvt Ltd – Mumbai, India
Product Manager
Mar 2020 – Aug 2023
● Defined product vision and led roadmap execution for multiple CPaaS offerings during a
critical scale-up phase.
● Grew VivaConnect’s revenue from $6.5M to $32.5M by launching new API-based
communication services tailored for BFSI and retail clients.
● Scaled platform throughput from 8M to 100M+ transactions/day, driving 99.9999%
uptime and strengthening enterprise-grade SLAs.
● Collaborated cross-functionally with Design, Pre-Sales, and QA to craft user-centric
features while ensuring feasibility and technical alignment.
● Played a key role in early partnerships with strategic clients (e.g., PayTM, HDFC Bank,
Reliance), co-designing customized solutions that boosted customer retention.
● Applied frameworks like JTBD, Kano, RICE, and MoSCoW to prioritize features, align
teams, and drive product-market fit through structured decision-making.
● Conducted 1,000+ interviews to build foundational engineering talent and shape a
performance-oriented culture.
IsEqualTo Pvt Ltd – Mumbai, India
iOS Developer
Jun 2018 – Jul 2019
● Designed and implemented core features for a learning management system, using
Swift and Firebase to deliver a smooth and reliable UX.
● Integrated Apple Pay and real-time data sync, enhancing transactional flows and app
responsiveness.
● Collaborated with product and back-end teams—early exposure to agile delivery and
cross-functional planning.
EDUCATION
Bachelor of Engineering, Computer Engineering
Shree L.R Tiwari College of Engineering, Mumbai
Jul 2013 – Jun 2017