Ankit Jha

Experienced professional with more than 12 years of experience in the IT & Customer Service industry. Exceptional reputation for solving obstacles by using scrum values, leadership skills to drive operational improvements. An energetic and ingenious professional that is competent.

I am a Scrum Master and have worked in several positions. I believe in logic, not in technology. If your logic is clear, you can achieve every desired result.

I am an experienced person with agile, project, or process management, with vast knowledge of customer support and escalations handling. My main objective is to get the work done on time without any errors with 100% flexibility.

Apart from the above-mentioned details, I am also well versed in content copying, content writing, copy-paste, resume building, proofreading.

I have completed my graduation in Computer Science and Completed a Diploma in Project Management from Alison and International Business Management Institute (IBMI) Berlin. 

I am well versed with MS office and my major skills are as below. 

.Time Management

.Mentoring

.Problem Solving

.Project Management

.Business Analysis