About Me
I'm a Customer Service Representative with over 6 years of
experience. I specialize in data entry, technical support,
processing orders, handling queries and reviewing contents. I'm
currently a Patient Service Representative for almost a year,
assisting patients with their sleep machine equipment.
Education
Anjello G. Miguel
Career Objective
A highly committed and hardworking individual who
is seeking for a career opportunity to maximize skills
and to gain practical experiences.
Contact
366 San Angelo St. Josefa Subd.
Malabanias Angeles City Pampanga 2009
-
Tertiary - Holy Angel University-
Bachelor of Science in Information Technology
Secondary -Rafael L. Lazatin Memorial High School-
Primary Sta. Maria Elementary School-
Work Experience
Customer Service Representative 2015 / 2019 - iQor Philippines
Inc.
Manage inbound/outbound sales inquiries relating to products and
promotions, quickly establishing rapport with customers over the phone.
regularly exceed targets relating to call volume, sales conversion and
customer satisfaction.
Display in-dept product knowledge to answer customer queries regarding
products shipping, medicines, catalog products and order placement.
Technical Support 2019 / 2019 - Concentrix Philippines-
Skills
Computer Literate
.
Teamwork
Time Management
Proficient in Microsoft office
Professionalism and strong work ethic
Oral and written communications skills
Provide DirecTV customes with quality customer service and technical support.
Troubleshoot Directv products.
Evaluate customer concerns and resolve problems in order to maintain customer
satisfaction.
Customer Service Representative 2019 / 2021 - iQor Philippines
Inc.
Content Reviewer 2021 /2022 - Majorel Philippines, Corp
Analyzing and Reviewing Content
Evaluating content one by one
Ensuring the content complies with policies and regualations.
Patient Service Representative 2022/ Present HealthySystems
Solutions Inc.
Welcoming new patients and previous patients to the company.
Manage inbound/outbound calls from patient regarding with their sleep machine
equipment.
Assisting patient with their concerns or discomfort with the sleep machine equipment.
Processing supplies for the equipment.
