With my seven years of experience in the BPO industry, I have developed various strengths that will contribute to your success in the project. Firstly, My excellent communication skills, acquired through roles in customer service, technical support, and patient service representative, will enable me to listen attentively, understand customers' needs and communicate efficiently. Secondly, my technical knowledge will allow me to troubleshoot technical issues effectively. Thirdly, my experience in content moderation has taught me to pay attention to details and analyze potential issues. Additionally, my multitasking ability, problem-solving skills, and empathy and patience will all prove to be valuable in the project's success. During my free hours I trained myself as a Graphic designer to my own clothing brand which is successful until now and managing my business as a Kimbap maker.