Anil V

Ensure compliance in operating procedures and policies and provide support to IT department objectives.
Organized project documentation on SharePoint portal and shared drive
Meet customer requirements with configuration, reports, templates, training and materials
Implemented information improvements that significantly improved data quality and stakeholder satisfaction
Conduct and facilitate weekly project team status and updates meetings, project meetings when required
Supported Project Manager in planning and executing projects to plan and capture the allocation of resources to task
Extensive knowledge of Microsoft Office, MS-Excel , Microsoft Enterprise, Remote Access and Anti-Virus
Administrated team site on SharePoint including arranging folder structure and permissions to ensure users followed the team site policy as set forth by the program manage
Excels at hardware and software troubleshooting
Experienced with Service Desk tools
Excellent supervisory and monitoring skills
Working on Incident Handling and Reporting
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