Aniele Gonçalves Farias de Souza

15 years working in the customer service market in the production area running corporate meetings, product launches, sports and music festivals, business conferences, team building and thematic events - Brands I've worked for: Rock in Rio, Iron Man and UFC Brazil from the moment of its creation until its conclusion.

I have been attending customers over the phone, e-mails, chatbot, and customer services software as Zendesk for the past 4 years.