Angelo Herminne A. Umusig

I am Computer literate, good communication skills, multitasking, good writing skills, problem solving, leadership skills, & coaching skills. I also have the ability to execute programs using limited resources, motivate agents to improve productivity & excellent communications skills developed from my experience as a customer relations representative. I have experiences when it comes to appointment setting (B2B), Inbound Selling and Lead Generation (B2B) accounts. I'm also into Virtual Assistance, Online Teaching (ESL), Customer service, Technical Support, Email Support, Chat Support, Billing and Sales, Moved to Quality Assurance Supervisor where most of my tasks were focused on maintaining excellent quality of reports at work delivered to both our executives and to our US Based clients.