Angelika Catalan

Objective To obtain a Virtual Assistant position utilizing my excellent organizational, administrative, and customer service skills. To become a successful Virtual Assistant by utilizing my exceptional time Angelika Catalan Contact A highly organized individual seeking employment at Company that will allow me to utilize my problem-solving abilities as well as experience in customer service through working as a virtual assistant. Experience Sutherland CSR-Genesis (Bankcard Services) Managing cardholder accounts and profiles. - Handling card activation and deactivation. --om 1229 Adalia street Santa Maria Subdivision, San Francisco Mabalacat City Education Providing cardholders with account information and transaction history. IQOR CSR-Sprint(TELCO) Voice/Nonvoice VXI Managing network infrastructure and ensuring service reliability. Troubleshooting technical issues and resolving problems. - Monitoring and analyzing service performance Primary Alberto G Pabalan Elementatry School - CSR-ModivCare (Healthcare) Secondary Tarlac National High School Scheduling the date and time of their appointment to make sure they get their transportation. - - Assisting in getting their plan and services according to their needs. College CCST (Clark Science & Technology(Under Graduate)HRM Providing direct patient care by giving them the service they need depends on their illness. Alorica- With Academic Lister Award Back Office-(UPS) Blended Managed email inbox and responded to routine inquiries Coordinated schedules and appointments Summary - Collaborated with clients and team members remotely Highly organized and detail-oriented individual with a strong foundation in administration and customer service. Email management Scheduling and calendar organization Microsoft Office (Word, Excel, PowerPoint, Outlook) Critical Thinking References MANNY DINGAL Barangey Captain San Francisco Mabalacat Phone: - Email : - Excellent Organization Skills I hereby certify that the above information are true and correct to the best of my knowledge and belief.